Episode 28: The Office of the Arbiter for Financial Services in Malta

In this episode, we have a chat with Geoffrey Bezzina, Chairman - Board of Management, Office of the Arbiter for Financial Services about "The Office of the Arbiter for Financial Services in Malta".

Geoffrey Bezzina has been the chairman of the Board of Management and Administration and an official at the Office of the Arbiter for Financial Services (OAFS) since its setup in April 2016.A career in financial services regulation spanning more than two decades, Geoffrey has been an official of the MFSA (then Malta Financial Services Centre) since September 1995. Between 2002 and March 2016, Geoffrey was the Director, Consumer Complaints Unit at the Malta Financial Services Authority (MFSA) and the Authority’s Consumer Complaints Manager providing informal out-of-court redress for financial services consumers. He had also edited and coordinated the Authority’s publications and other media initiatives aimed towards educating the consumer on various aspects of financial services.