scroll to explore

New BOV Tas-Sliema Concept Branch Inaugurated

Credit & Financial Institutions

New BOV Tas-Sliema Concept Branch Inaugurated

by Bank of Valletta

6th October 2021

The Hon Silvio Schembri, Minister for the Economy and Industry officially inaugurated Bank of Valletta’s new branch at The Promenade, Triq it-Torri, Tas-Sliema. Minister Schembri was greeted by BOV Chairman Dr Gordon Cordina and CEO Rick Hunkin in the presence of Sliema Mayor Anthony Chircop.

Bank of Valletta has embarked on an exciting transformational project inaugurating Sliema Branch as its first branch to feature the Bank’s new customer-centric concept that will be implemented across the largest branch network on the Maltese Islands.

Speaking during the inauguration, Mr Hunkin stated that this new concept forms part of Bank of Valletta’s 3-year strategic plan, dubbed BOV-2023. ‘This development coincides with changing customer behaviours, increased competition, regulatory developments and technological disruption. The current environment necessitates a degree of agility in rolling out these changes in order to ensure that the Bank remains relevant and connected to its customers.’

‘Besides a new and modern look and feel as well as an improved working environment for our colleagues, this strategic transformation will enable new and better ways of working with our customers, reduced back-office paperwork and better and simplified processes,’ continued Mr Hunkin. ‘The initial stages of this transformation have already shown encouraging results and I take this opportunity to thank all our colleagues who have embraced this change for the benefit of our customers and shareholders in this journey that will take BOV towards a better and more sustainable future.

‘Bank of Valletta prides itself as being an instrumental player in Malta’s sustainable development, responsible and caring towards the communities it operates in, with a strong Corporate Social Responsibility ethos, through its extensive Community Programme’, said Dr Gordon Cordina. ‘We have now embarked on the next step in this regard and are adopting a measurable and sustainable CSR approach that is aligned to an Environment, Social and Governance structure.

‘Along the years, we have invested heavily in several initiatives that focus on energy and water efficiency and reducing our carbon footprint such as harnessing solar energy, efficient cooling and lighting systems and intelligent use of rainwater’ continued Dr Cordina. ‘We are proud to call Sliema Branch our first ‘Green Branch’ where most of the materials used are all-natural and derived from sources with a fast renewal rate. Screen advertising results in extensive reduction in paper use, while the customer kiosks are made from sustainable wood and can be reused wherever needed. Green walls act as an extra insulation layer, besides their physical and mental health benefits and the latest technology in lighting fittings is focused on specific areas to reduce consumption and light pollution.’

‘The Sliema branch looks very different to what we are used to, but the keen-eyed visitor will notice that there is a familiar theme flowing throughout the whole premises. Indeed, the colour scheme is based on the colours of our traditional Maltese Luzzu, and the furnishings and lighting are aimed at highlighting different sections of the Branch.’

We have listened to our customers’ needs and extended our opening hours to cater for their busy lifestyles and are looking at different locations in Malta to ensure optimum working hours for the specific localities,’ concluded Dr Cordina.

‘This renewal project was launched with the opening of the main branch in Sliema which due to its location is perhaps one of the most demanding in our islands and serves the largest number of customers. This branch is launching a 3-year renovation project that will cost several millions, but that will improve the customer experience. The branch renovation project will continue across the Bank’s Branch Network. The Paola branch, the Zurrieq branch and the Siggiewi branch are currently being renovated, ‘said Minister Schembri.

Minister Schembri extended his appeal to other banks in our country. ‘While digital banking has in some cases surpassed more traditional banking methods, particularly for certain demographics, a substantial part of the customer banking experience still takes place in the branches. Therefore, my appeal to both BOV and other banks remains not to see the branches in the villages as a burden but as a resource and to continue to invest in them. I commend this more consumer-oriented approach, which sees areas where direct contact with the customer be made holistically redesigned to meet the needs of today’s customers.

‘In addition, it is very gratifying to note that the economy is showing strong potential to get back on track and so it is more important than ever that banks remove as many barriers as possible to our businesses. so that they can invest more in their business’ concluded Schembri.

The Minister proceeded to unveil a plaque commemorating this inauguration and was given a tour of the Branch and meet the Bank’s staff deployed at Sliema Branch.

Today BOV employs over two thousand staff as it has increased its workforce significantly in these past months and it has also embarked on a significant training programme to enhance staff skills for the benefit of all stakeholders.

Issued by Bank of Valletta p.l.c., 58, Triq San Zakkarija, Il-Belt Valletta VLT 1130. Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap.371 of the Laws of Malta) and the Investment Services Act (Cap.370 of the Laws of Malta).

Credit & Financial Institutions

New BOV Tas-Sliema Concept Branch Inaugurated

'Credit & Financial Institutions' Related News Articles

BOV TALKS ARTIFICIAL INTELLIGENCE IN THE BANKING WORLD

The MFSA consults on a draft Conduct of Business Rulebook for Banks

MFSA Shifts to Outcomes-Based Supervision in 2024

AIFMD II – A step closer to entry into force

The European Union Global Minimum Level of Taxation for Multinational Enterprise Groups and Large-Scale Domestic Groups Regulations 2024

BOV EXPERTS DISCUSS ECONOMY AND INVESTMENT BASICS WITH RETAIL CLIENTS

Bank of Valletta has supported this year’s opera by Gioachino Rossini – ‘Armida’

EU AML-CTF Package taking shape: Compromise text for AMLR and 6AMLD published

Changing the terms of a credit agreement and forbearance policies and measures: new obligations on lenders in consumer and residential property credit agreements

BOV launches revamped cutting-edge website

The HSBC Malta Foundation supports Three-Year UM Research Project through RIDT

Bank Of Valletta extends Partnership Agreement with Heritage Malta

BOV RETROSPECTIVE EXHIBITION FEATURING WORKS BY NOEL GALEA BASON OFFICIALLY INAUGURATED

Goal-line Defenders: Scoring Victory Against Financial Crime with the Three Lines of AML/CFT Defence

Agreement reached on the establishment of the Anti-Money Laundering Authority (“AMLA”)

FIAU Thematic Review on Company Service Providers when providing Company Formation Services

Directive 93/13/EEC and mandatory statutory or regulatory provisions in consumer contracts

2023 SEES 151 BOV EMPLOYEES GRADUATING

BOV SELLS PORTFOLIO OF NON-PERFORMING LOANS

MALTA Nomad Residence Permit, New Tax Rules.

BOV Boosting Employee Retention through Occupational Pension Schemes

Keeping Tabs on Market Perception and Knowledge about Investments

BOV Announces Profit Before Tax of €163.5 million as at September 2023

Proposed amendments to the Exclusive Economic Zone Act and ancillary laws

MFSA Circular regarding various amendments to the Investment Services Rulebooks

MiCA Update: Consultation Process on the Proposed Updates to Chapter 3 of the VFA Rulebook

Continuing to disclose the topic EU funding for Startups ¦ Startup Definition

BOV keeps up momentum in educating customers about scams

Auditing iGaming Entities

Malta: a state-of-the-art regulatory framework for cryptocurrencies

ESMA issues Second Consultation Package under MiCA

Standard and Poor’s (S&P) upgrades Bank of Valletta’s rating to stable

BOV Asset Management Seminar Discusses Best Practices in Investments

BANK OF VALLETTA ACQUIRES NEW FUNDING TO RELAUNCH THE BOV SME INVEST PACKAGE

BOV Introduces New Digital Portal to Update Customer Records

EU Court’s Landmark Ruling: Restricting Financial Ties to Combat Money Laundering and Terrorism Financing

ESMA and EBA issue Inaugural Consultation Packages under MICA

ESMA issues public statement in relation to sustainability disclosures in prospectuses

FIAU publishes its AML / CFT Supervisory Plan for 2023 – 2024

Reforming Digital Payments – Introducing the new Payment Services proposals

APS Bank delivers best-ever half-yearly results, to pay interim dividend

New Digital Experience For BNF Bank Customers

Proposals for an improved European Banking Union framework – Part II

Proposals for an improved European Banking Union framework – Part I

Opposing trade mark registrations in the realm of financial institutions

Over 24,000 customers respond to BOV’s call for feedback

BOV puts Mobility in the Spotlight on World Bicycle Day

BOV Goes Green for Mental Health

BOV Volunteers at GSSE 2023

The new notified PIFs framework: MFSA publishes consultation document on regulatory changes

MiCA obtains green light from European Council

ESMA postpones annual IFRS amendment of ESEF to 2024

BOV Launches Investor Education Sessions

MiCA – Landmark crypto regulation approved by EU Parliament

BOV ISSUES WARNING ON SCAM CALLS

BOV Asset Management Limited launches the Global Multi-Asset Thematic 60 Fund managed by Fidelity International

MALTA COUNTRY ANALYSIS REPORT

INFOCREDIT GROUP AMONG THE SPONSORS OF MALTA FINANCIAL CRIME COMPLIANCE CONFERENCE 2023

Business Decisions that undermine the Compliance Culture – Part 5

BOV Offers MAPFRE MSV Life Capital Guaranteed Product

Business Decisions that undermine the Compliance Culture – Part 4

Becoming a Data Driven Organisation

Business Decisions that undermine the Compliance Culture – Part 3

BANK OF VALLETTA PROMOTES HEALTHY LIFESTYLES AND ROTA INITIATIVE

Business Decisions that undermine the Compliance Culture – Part 2

ELTIF 2.0 published in the Official Journal of the European Union

The INSIGHT Interview: David Power, CEO of BNF Bank

Sustainable Finance and the Impact on the Financial Services Sector in Malta

Bank of Valletta commemorates International Women’s Day

EU’s Green Taxation: Tackling Climate Change through Tax

The classification of cryptoassets under the new Markets in Crypto-Assets Regulation

Business Decisions that undermine the Compliance Culture – The MLRO Reporting Lines

Welcome to “Enterprise Innovation” ¦ 23 February 2023 at Salini Resort Hotel

Brussels forecasts 3.1% economic growth for Malta, second-highest in EU

BOV Managers Discuss Customer-Driven Strategies

More ATMs For BNF Bank Customers

Digital Operational Resilience for the Financial Sector