Bank of Valletta is pleased to announce that with effect from Thursday 2 July 2020, it will be reopening more branches, bringing the total number of open branches and agencies up to 35.

The BOV Branches located in Birżebbuġa and Cospicua together with the Xewkija Agency in Gozo will be open from Monday to Friday between 8.30 am and 1.30 pm. Cheque encashment and cash withdrawals are accepted until noon as per normal pre-COVID schedule. On Saturdays, these branches and agency will offer non-cashier services from 8.30 am until 12.30 pm. The Tas-Sliema Branch will be open from Monday to Saturday for non-cashier services.

“We are delighted that we are now in a position to open these four popular branches,” stated Geoffrey Ghigo, Head BOV Branch Network. “Our target is to open the remaining six branches as soon as possible, however similar to other businesses, we are still experiencing some staff resourcing challenges brought about by the COVID-19 situation.”

“Throughout the pandemic, we saw a significant increase of customers successfully opting to make use of our vast range of digital channels,” continued Mr Ghigo. “We continue to encourage our customers to try out these safe, secure and more convenient banking channels. Most people today make use of the internet and sometimes all that is required is just one try to move on to our more convenient digital channels.”

Customers can avoid waiting in queues by using ATMs at any time of the day for their cash requirements. They can also opt for secure contactless payments such as BOV Cards, BOV Pay, BOV Mobile and Internet Banking.

“Throughout these past months we have been working relentlessly to improve the customer experience within our branches. A good number of our customers are now making use of our appointment system for non-cashier services such as home loans, personal loans, investments, opening of accounts, applications for debit and credit cards, internet and mobile banking for a better and safer branch experience,” concluded the Head for BOV’s branches.

Customers can set up an appointment for non-cashiering branch services by sending an email to info@bov.com with the type of service required, mobile number, ID Card number and preferred branch or by calling on +356 2275 3500 Monday to Friday 8am to 4pm.

 

Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap.371 of the Laws of Malta) and the Investment Services Act (Cap.370 of the Laws of Malta)

'Credit & Financial Institutions' Related News Articles

01
The HSBC Malta Foundation supports Three-Year UM Research Project through RIDT
HSBC Bank Malta p.l.c.

by HSBC Bank Malta p.l.c.

19th February 2024

BOV RETROSPECTIVE EXHIBITION FEATURING WORKS BY NOEL GALEA BASON OFFICIALLY INAUGURATED
Bank of Valletta

by Bank of Valletta

17th January 2024

Goal-line Defenders: Scoring Victory Against Financial Crime with the Three Lines of AML/CFT Defence
CSB Group

by CSB Group

12th January 2024

Agreement reached on the establishment of the Anti-Money Laundering Authority (“AMLA”)
Ganado Advocates

by Ganado Advocates

3rd January 2024

FIAU Thematic Review on Company Service Providers when providing Company Formation Services
Ganado Advocates

by Ganado Advocates

3rd January 2024

Directive 93/13/EEC and mandatory statutory or regulatory provisions in consumer contracts
Ganado Advocates

by Ganado Advocates

3rd January 2024

MiCA Update: Consultation Process on the Proposed Updates to Chapter 3 of the VFA Rulebook
Ganado Advocates

by Ganado Advocates

1st November 2023

Continuing to disclose the topic EU funding for Startups ¦ Startup Definition
Griffiths + Associates Ltd

by Griffiths + Associates Ltd

31st October 2023

EU Court’s Landmark Ruling: Restricting Financial Ties to Combat Money Laundering and Terrorism Financing
Ganado Advocates

by Ganado Advocates

16th August 2023

ESMA issues public statement in relation to sustainability disclosures in prospectuses
Ganado Advocates

by Ganado Advocates

16th August 2023

The new notified PIFs framework: MFSA publishes consultation document on regulatory changes
Ganado Advocates

by Ganado Advocates

26th May 2023

BOV Asset Management Limited launches the Global Multi-Asset Thematic 60 Fund managed by Fidelity International
Bank of Valletta

by Bank of Valletta

7th May 2023