Bank of Valletta is pleased to announce that with effect from Thursday 2 July 2020, it will be reopening more branches, bringing the total number of open branches and agencies up to 35.

The BOV Branches located in Birżebbuġa and Cospicua together with the Xewkija Agency in Gozo will be open from Monday to Friday between 8.30 am and 1.30 pm. Cheque encashment and cash withdrawals are accepted until noon as per normal pre-COVID schedule. On Saturdays, these branches and agency will offer non-cashier services from 8.30 am until 12.30 pm. The Tas-Sliema Branch will be open from Monday to Saturday for non-cashier services.

“We are delighted that we are now in a position to open these four popular branches,” stated Geoffrey Ghigo, Head BOV Branch Network. “Our target is to open the remaining six branches as soon as possible, however similar to other businesses, we are still experiencing some staff resourcing challenges brought about by the COVID-19 situation.”

“Throughout the pandemic, we saw a significant increase of customers successfully opting to make use of our vast range of digital channels,” continued Mr Ghigo. “We continue to encourage our customers to try out these safe, secure and more convenient banking channels. Most people today make use of the internet and sometimes all that is required is just one try to move on to our more convenient digital channels.”

Customers can avoid waiting in queues by using ATMs at any time of the day for their cash requirements. They can also opt for secure contactless payments such as BOV Cards, BOV Pay, BOV Mobile and Internet Banking.

“Throughout these past months we have been working relentlessly to improve the customer experience within our branches. A good number of our customers are now making use of our appointment system for non-cashier services such as home loans, personal loans, investments, opening of accounts, applications for debit and credit cards, internet and mobile banking for a better and safer branch experience,” concluded the Head for BOV’s branches.

Customers can set up an appointment for non-cashiering branch services by sending an email to with the type of service required, mobile number, ID Card number and preferred branch or by calling on +356 2275 3500 Monday to Friday 8am to 4pm.


Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap.371 of the Laws of Malta) and the Investment Services Act (Cap.370 of the Laws of Malta)

'Credit & Financial Institutions' Related News Articles

Growth in contribution to the Gross Value Added (GVA), as well as in employment within Malta’s financial services industry according to the MFSA’s 2020 Annual Report

by FinanceMalta

18th June 2021

SAXO Bank Chief Economist optimistic for recovery in Malta’s Trade, Transport and Tourism
Bank of Valletta

by Bank of Valletta

25th May 2021

The future of Trade, Transport and Tourism in Malta – a business webinar by BOV, Saxo Bank and Malta Maritime Forum
Bank of Valletta

by Bank of Valletta

17th May 2021

2021 Industry Outlook – Analysis of how sectors are positioned for recovery
Western Union Business Solutions

by Western Union Business Solutions

5th February 2021

BOV Staff donate 300 boxes of food and € 5,000 to the Foodbank Lifeline Foundation and St Jeanne Antide Foundation
Bank of Valletta

by Bank of Valletta

4th January 2021

Bank of Valletta to launch Energy Efficiency and Renewable Energy Financing Product
Bank of Valletta

by Bank of Valletta

18th December 2020