Bank of Valletta has become the first local financial institution to offer its customers a holistic digital journey when applying for a Home Loan. While customers may still opt to visit a Branch at any point during their Home Loan application process, the new Online Home Loans Solution, accessible through a revamped landing page on the corporate site www.bov.com, enables users to start and finish off their application from the comfort of their home.

With the new Online Solution, both existing and potentially new customers can accurately check how much they can afford to borrow and obtain a quotation in real-time. Based on their income and commitments this new digital solution will provide the applicants with the applicable loan amount and interest rate, as well as the possibility to upload all the necessary documents directly online and submitting their application without having to go to the branch.

Another first-on-the-market is the real-time “Agreement in Principle” letter for the loan amount applied for. Customers may opt to get in touch with a Virtual Branch Officer or a Customer Service Centre Agent for further assistance, either by telephone or via email whilst processing their application.

The process is seamless, can be initiated, left-off and picked-up again from the same screen, both from desktop or mobile devices or even if the customer decides to continue the application at a Branch. Moreover, once completed, customers can track the status of their application.

Speaking about the new BOV Home Loans Online Solution, Ms Marisa Said, Head – Consumer Finance, was very excited and proud to be celebrating another milestone in the Bank’s Digital Transformation Strategy. Ms Said explained that “this is not just a first for Bank of Valletta, but also a first on the local market and represents nothing less than a revolution in transforming key home loan processes across the local banking sector”.

Ms Said expressed gratitude for the dedication and commitment of her team, and the assistance of the Bank’s external consultants and developers, who collectively made this project come to fruition to the benefit of the Bank’s customers.

 

All loans are subject to normal bank lending criteria and final approval from the Bank. The term of the loan must not go beyond retirement age.

'Credit & Financial Institutions' Related News Articles

01
High calibre international speakers for FinanceMalta’s 15th Annual Conference
FinanceMalta

by FinanceMalta

28th October 2022

H.E. Sheikh Feisal Bin Qassim Al Thani celebrates BNF Bank’s success in latest visit to Malta
BNF Bank plc

by BNF Bank plc

6th October 2022

The Changes to the Structure and Competencies of the European Supervisory Authorities (ESAS)
CSB Group

by CSB Group

31st August 2022

INSIGHT Interview: Alan Cuschieri, Founder of Moneybase
FinanceMalta

by FinanceMalta

5th August 2022

Member Spotlight: Fyorin
FinanceMalta

by FinanceMalta

5th August 2022

PrimeGlobal Named Association of the Year 2022 at IAB Awards ¦ Winning in Business with Advisory Culture.
Griffiths + Associates Ltd

by Griffiths + Associates Ltd

25th July 2022

BNF Bank launches a Credit Card Campaign with chance to win once-in-a-lifetime World Cup experience
BNF Bank plc

by BNF Bank plc

14th July 2022

BOV Asset Management launches the sixth reading of the Investor Sentiment Index for Malta.
Bank of Valletta

by Bank of Valletta

3rd June 2022

Infocredit Group shortlisted as ‘Credit Information Provider of the Year ‘at Credit Awards 2022!
Infocredit Group Limited

by Infocredit Group Limited

19th May 2022

14th International Taxation Conference l organized by the Malta Academy for Taxation Studies & the Malta Institute of Management l 3rd May 2022
Griffiths + Associates Ltd

by Griffiths + Associates Ltd

3rd May 2022

Infocredit Group sponsors the Webinar “AML, Sanctions and Embargoes: Understanding the risks and learn how to mitigate them”, organized by FEBIS
Infocredit Group Limited

by Infocredit Group Limited

28th April 2022

Free Webinar from Infocredit Group: “Transforming Consumer Creditworthiness and Affordability with the help of PSD2”
Infocredit Group Limited

by Infocredit Group Limited

8th April 2022

Infocredit Group and MACM join forces to support the Maltese Business Community with Innovative Credit Risk Management and Compliance Solutions
Infocredit Group Limited

by Infocredit Group Limited

8th April 2022

BNF Bank wins again The Banker, ‘Bank of the Year 2021’ Award for 2nd Consecutive Year
BNF Bank plc

by BNF Bank plc

3rd December 2021